At TU11IDEAL (“we”, “us” or “the shop”) we are committed to protecting your privacy and keeping your personal data safe. This Privacy Policy explains how we collect, use and protect the information we obtain through our online shop, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information we collect

When you visit or buy from our shop, we collect:

• Personal information: name, email address, phone number, delivery and billing address.
• Payment information: the details needed to process your payment. We do not store card details ourselves; payments are handled by secure third-party providers.
• Browsing information: IP address, browser type, pages visited and length of visit. We use your IP address to show prices in your local currency.
• Cookies and similar technologies: to improve your experience and personalise content.

2. How we use your information

We use your information to:

• Process and deliver your orders (to perform our contract with you).
• Provide customer support.
• Improve our shop (our legitimate interests).
• Send marketing emails, only if you have given your consent.
• Meet our legal obligations and prevent fraud.

3. Sharing your data

We do not sell your personal data. We only share it:

• With service providers such as payment providers, delivery companies and email services.
• Where required by law.
• In the event of a merger, acquisition or sale of the business.

Some of these providers may process data outside the UK; where this happens we make sure appropriate safeguards are in place.

4. How long we keep your data

We keep order information for as long as needed to fulfil your order and to meet legal and accounting requirements.

5. Security

We use appropriate security measures to protect your personal information against unauthorised access, loss or alteration.

6. Your rights

You have the right to:

• Access, correct or delete your personal information.
• Withdraw your consent at any time.
• Object to the use of your data for marketing.
• Complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

To exercise these rights, email us at tiendadopezapas@gmail.com

7. Changes to this policy

We may update this policy from time to time. We will let you know about important changes on our website or by email.

If you have any questions, contact us at tiendadopezapas@gmail.com